TERMS AND CONDITIONS

Basic data
Internet shop operator: PN CORPORATION sro, IČ 267 20 329,
Registered office: Tržiště 10/263, Prague 1, postal code 118 00,
Registered at: Municipal Court in Prague, Section C, Insert 89470

1. General provisions

1.1. The Terms and Conditions are valid for purchases in the online store www.eshop.gioia.cz (hereinafter referred to as the "online store"), regulate the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract concluded between the seller and another natural or legal person ( hereinafter referred to as the "buyer"). The provisions of the business conditions are an integral part of the purchase contract. The purchase contract can be concluded in Czech and English.

1.2. The seller reserves the right to change the business conditions. The changed conditions will be announced in a suitable way on the website www.eshop.gioia.cz. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

1.3. By concluding the purchase contract, the buyer confirms that he has read these terms and conditions and that he agrees with them. The concluded contract is archived by the seller for

for the purpose of its successful fulfillment and is not accessible to third parties. Information on the individual technical steps leading to the conclusion of the contract is evident from the ordering process in the online store www.gioia.cz and the buyer has the opportunity to check and possibly correct the order before sending it.

2. Conclusion of the purchase contract

2.1. The prices of goods are listed for the product, including VAT. The offer for the sale of goods and the prices of these goods remain valid as long as they are displayed on the website of the online store.

2.2. To order goods, the buyer fills in the order form on the website of the online store. The order of goods, created on the website of the online store, is a proposal for concluding a purchase contract. The prices of the goods are valid at the time of the order, with the exception of clause 5.8.

2.3. All goods that are presented in the online store www.gioia.cz are not considered a proposal to conclude a purchase contract. Provisions of § 1732 civ. disciple. does not apply in this case. The proposal to conclude a purchase contract is made by the buyer with his order.

2.4. The buyer acknowledges that the seller is not obliged to enter into a purchase agreement, especially with persons who have previously materially breached the purchase agreement (including business conditions).

2.5. The buyer agrees to the use of means of distance communication when concluding the purchase contract.

3. Payment terms and price of goods

3.1. The seller reserves the right to change prices. Valid prices are confirmed to the buyer by the seller at the time of order confirmation.

3.2. Payment methods:

Payment on delivery
payment by credit card
payment by bank transfer to account 107-6257780257 / 0100 at Komerční banka

3.3. Together with the purchase contract, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of goods.

3.4. Information on costs associated with the packaging and delivery of goods listed on the website of the online store is valid only in cases where the goods are delivered within the territory of the Czech Republic.

3.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price together with the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the price is fulfilled when the relevant amount is credited to the seller's account.

3.6. Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

3.7. Based on the purchase contract, the seller will issue a tax document - an invoice - to the buyer. The seller is a payer of value added tax. Tax document - the seller will send the invoice to the buyer in electronic form to the buyer's email address.

4. Transport, personal collection and delivery of goods

4.1. Deliveries of the subject of performance will be carried out in the shortest possible time, usually within 5 working days, depending on the availability of products and operational capabilities of the seller. In exceptional cases, when the ordered goods are not in stock, the delivery time may be longer. The place of collection is determined on the basis of the buyer's order. Delivery of the item to the address specified in the buyer's order is considered fulfillment of the delivery. Transport to the address specified by the buyer is provided by the seller, the buyer is obliged to take over the goods upon delivery.

4.2. By signing the consignment note to the carrier, the customer agrees to take over the goods and confirms that the consignment is not mechanically damaged.

4.3. The seller reserves the right to verify the identity of the buyer in cases where the delivery of goods is paid by the buyer in advance by card, bank transfer or invoice with due date.

5. Withdrawal from the purchase contract

5.1. Cancellation of the order by the buyer - the buyer has the right to withdraw from the order at any time before the dispatch of the goods, without any penalty.

5.2. The right to withdraw from the purchase contract is the consumer's right according to § 1829 et seq. of the Civil Code. In the case of a purchase within the business activity (indication of the ID number on the purchase document), the right to withdraw from the purchase contract does not arise. In this case, the sale is governed by the Civil Code (Act No. 89/2012 Coll.), However, the provisions on consumer contracts (distance contracts) are excluded.

5.3. The buyer acknowledges that according to § 1837 et seq. of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods modified according to the wishes of the buyer or goods that have been removed from the closed packaging, used, damaged and cannot be returned for hygienic reasons.

5.4. If this is not the case referred to in Article 5.3. or another case where it is not possible to withdraw from the purchase contract, the buyer - consumer in accordance with the provisions of § 1829 et seq. of the Civil Code, the right to withdraw from the purchase contract within fourteen (14) days of receipt of the goods without giving a reason. Withdrawal must be delivered to the seller within fourteen (14) days of receipt of the goods. Withdrawal from the purchase contract can be sent by the buyer to the address of the seller's office or to the e-mail address.

5.5. In the event of withdrawal from the contract, the seller will return the purchase price to the buyer within ten (10) working days of the physical return of the goods. The costs associated with the return of goods are borne in full by the buyer.

5.6. The Buyer acknowledges that if the goods returned to the Seller are damaged or worn, the Seller is entitled to compensation for the damage caused to the Buyer. The seller is entitled to unilaterally set off the right to compensation for the damage against the buyer's right to a refund of the purchase price. Normal damage to the original packaging caused by unpacking the goods cannot be considered as impairment of the goods.

5.7. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the untying condition that if the consumer withdraws from the purchase contract, the gift contract for such a gift ceases to be effective and the buyer is obliged to return together with the goods given a gift.

5.8. The seller reserves the right to cancel the order (purchase contract) or part of it in the following cases: the goods are no longer produced, delivered or their entry price has changed significantly, and also in the event of a manifestly incorrect price of the goods. An obvious error in the price of goods is considered, for example, the erroneous indication of the first three digits instead of four and other obvious errors in writing. In the event that this situation occurs, the seller will immediately contact the buyer to agree on further action.

6. Liability for defects and warranty

Exercising the rights from liability for defects in the goods, warranty and its exercise are governed by the Complaints Procedure of the online store.

7. Protection of personal data

7.1. The protection of personal data of a purchaser who is a natural person is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).

7.2. The buyer agrees to the processing of the following personal data: name and surname, residential address, e-mail address, telephone number, ip address. In the case of a purchase as a legal entity, also an identification number, a tax identification number (hereinafter collectively referred to as "personal data").

7.3. The buyer agrees to the processing of personal data by the seller, for the purposes of exercising the rights and obligations under the purchase agreement, for the purposes of maintaining a user account and for the purpose of sending information and business messages to the buyer.

7.4. The Buyer acknowledges that he is obliged to state his personal data (during registration, in his user account, when ordering from the web interface of the store) correctly and truthfully, and that he is obliged to inform the Seller without undue delay of any change in his personal data.

7.5. Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

7.6. The buyer confirms that the personal data provided is accurate and that he was informed that this is a voluntary provision of personal data.

7.7. If the buyer requests information about the processing of his personal data, the seller is obliged to provide this information.

7.8. The Buyer agrees to the sending of information related to the goods, services or business of the Seller to the electronic address of the Buyer and further agrees to the sending of commercial communications by the Seller to the electronic address of the Buyer.

7.9. The customer may revoke his consent to the storage and processing of personal data or the sending of commercial communications at any time, free of charge and without giving a reason, by sending an email message to info@gioia.cz

7.10. The buyer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase contract without storing so-called cookies on the buyer's computer, the buyer may revoke the consent under the previous sentence at any time.

8. Product reviews

The seller reserves the right not to publish reviews of products that contain inappropriate expressions, are false, unrelated to the goods, link to other sites or otherwise harm the online store operator and / or its partners.

9. Rules for applying discount codes and rules for gifts

9.1. The seller reserves the right to change the gift, terminate the event or, conversely, extend it, without giving a reason. The original gift cannot be claimed.

9.2. Unless otherwise stated, discount codes (coupons) cannot be combined with each other.

10. Final provisions

10.1. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Changes and additions to the purchase contract or business conditions require a written form.

10.2. The purchase contract, including business conditions, is archived by the seller in electronic form.

10.3. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the consumer's rights arising from generally binding legal regulations.

10.4. If a dispute arises between the seller and the buyer arising from the concluded purchase contract, this dispute will be resolved by the locally and materially competent courts in the Czech Republic with territorial jurisdiction according to the registered office of the seller. The consumer can lodge a complaint with the Czech Trade Inspection Authority.